Privacy Policy

At Gluck77 Casino Australia, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, process, store, and protect information provided by users when accessing our website and using our services.

By using Gluck77 Casino Australia, you confirm that you have read and agreed to the terms of this Privacy Policy.

Information We Collect

We may collect personal and non-personal information necessary for providing our services. This includes email address, date of birth, country of residence, account credentials, transaction history, bonus activity, IP address, device and browser information, and website usage data.

Payment details are processed securely through approved payment providers. Gluck77 Casino Australia does not store full payment card or banking details.

How We Use Your Information

Collected information is used strictly for operational and legal purposes. This includes account creation and management, processing deposits and withdrawals, applying bonuses, verifying identity, preventing fraud, improving platform performance, communicating important account-related updates, and complying with legal and regulatory obligations.

Personal data is never used for purposes unrelated to casino operations.

Cookies and Tracking Technologies

Gluck77 Casino Australia uses cookies and similar technologies to ensure proper website functionality, maintain secure login sessions, analyse traffic, and enhance user experience. Cookies may also be used to personalise content and improve navigation.

Users can manage or disable cookies through browser settings. Disabling cookies may affect certain features of the website.

Data Protection and Security

We apply appropriate technical and organisational security measures to protect user data. These include encrypted data transmission, secure servers, restricted internal access, and continuous monitoring of systems.

While we take all reasonable steps to protect personal data, users are responsible for keeping their login credentials confidential.

Sharing of Information

Gluck77 Casino Australia does not sell, rent, or trade personal information to third parties.

Information may be shared only when necessary with trusted service providers such as payment processors, identity verification partners, or legal authorities where required by law. All partners are obligated to maintain strict confidentiality and data protection standards.

Identity Verification and Compliance

To comply with legal requirements and ensure safe gaming, Gluck77 Casino Australia may request verification documents before allowing withdrawals. These may include proof of identity, proof of address, and payment verification documents.

Verification data is used exclusively for compliance, security, and fraud prevention.

Data Retention

Personal information is retained only for as long as required to meet operational, legal, and regulatory obligations. When data is no longer needed, it is securely deleted or anonymised.

User Rights

Users have the right to access their personal data, request corrections, request deletion where legally permissible, and restrict certain processing activities. Requests regarding personal data can be submitted through customer support.

Third-Party Websites

Our website may contain links to external websites. Gluck77 Casino Australia is not responsible for the privacy practices or content of third-party sites. Users are encouraged to review external privacy policies independently.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legal requirements, technology, or operational practices. Any updates will be published on this page. Continued use of the website constitutes acceptance of the updated policy.

Contact Information

If you have questions regarding this Privacy Policy or how your data is handled, you may contact Gluck77 Casino Australia through the official support channels available on the website.